Effective Date: August 2026
Welcome to AWADIM LLC. These Terms & Conditions govern your access to and use of our website and the purchase of products through our online store. By accessing our website, creating an account, or placing an order, you agree to these Terms & Conditions, together with our Privacy Policy and any other policies published on our website. If you do not agree, please discontinue using our website.
We reserve the right to update these Terms at any time. Any changes become effective once published on this website, and your continued use of our services constitutes acceptance of those changes.
You must be at least 18 years old or have the consent of a parent or legal guardian to place an order on our website.
You agree to use our website only for lawful purposes and not to misuse our services, interfere with the operation or security of the website, attempt unauthorized access, provide false information, or use our content for commercial purposes without our written permission.
We reserve the right to suspend or terminate access to our website if we believe these Terms have been violated.
All content on this website, including product descriptions, images, logos, graphics, designs, videos, trademarks, and other materials, is owned by or licensed to AWADIM LLC and is protected by applicable intellectual property laws.
You may browse and use our website for personal, non-commercial use only. No content may be copied, reproduced, distributed, modified, or otherwise used without our prior written consent.
We make every effort to ensure that product descriptions, images, pricing, and availability are accurate. However, occasional errors may occur, and we reserve the right to correct any inaccuracies without prior notice.
As many of our products are made using natural ingredients, slight variations in colour, texture, or fragrance may occur between batches. These variations are natural and do not affect product quality.
All orders are subject to product availability and acceptance. We reserve the right to refuse or cancel any order due to stock availability, pricing errors, payment issues, suspected fraud, or any breach of these Terms. If payment has already been received for a cancelled order, a full refund will be issued using the original payment method.
Our products are intended for personal use only and may not be purchased for resale without our written approval.
All prices displayed on our website are in OMR, unless otherwise stated, and may be updated without prior notice.
We accept the payment methods displayed during checkout. All payments are processed securely through trusted third-party payment providers. We do not store your complete credit or debit card details.
By placing an order, you confirm that you are authorised to use the selected payment method and that all information provided is accurate.
We currently deliver within the GCC. Delivery times provided on our website are estimates and may vary depending on your location, courier services, public holidays, or circumstances beyond our control.
Shipping charges are calculated during checkout.
Please ensure that your delivery details are complete and accurate before placing your order. We are not responsible for delays or additional costs resulting from incorrect information provided by the customer.
If you are not completely satisfied with your purchase, eligible products may be returned in accordance with our Returns & Refund Policy.
You may choose to submit reviews, comments, photographs, or other content through our website or social media channels.
By submitting content, you confirm that it belongs to you or that you have permission to share it. You grant AWADIM LLC a non-exclusive, royalty-free licence to use, reproduce, publish, or display your content for marketing and promotional purposes.
We reserve the right to remove any content that is unlawful, misleading, offensive, or inconsistent with these Terms.
Your privacy is important to us. Personal information collected through our website is handled in accordance with our Privacy Policy.
Our website also uses cookies and similar technologies to improve website performance, remember your preferences, and enhance your shopping experience. You may manage cookie preferences through your browser settings.
We strive to provide accurate information and a reliable shopping experience. However, we cannot guarantee that our website will always be available, uninterrupted, or free from errors.
To the fullest extent permitted by law, AWADIM LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services. Our total liability, where applicable, shall not exceed the amount paid for the relevant order.
These Terms & Conditions shall be governed by the laws of Oman. Any disputes arising from the use of our website or purchases made through it shall be subject to the exclusive jurisdiction of the courts of Oman.
If you have any questions regarding these Terms & Conditions, please contact us.